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When i log into my xfinity stream app, it only shows my purchases, which is one episode of a show, but it has never done this before This issue happened at 10:38 pm on 10/6, and still is not working after talking to customer service and sending signals 3 different. I've logged in and out and reinstalled the app and still no cha.
I have 3 roku in my home all on same network It keeps saying i need to purchase a subscription in order to watch for channels included in my lineup 2 are a couple of years old and they work fine and i have access to all of my xfinity content and live tv but the new tv model i can only see past movie purchases i have made
Clearly not an xfinity issue if the xfinity stream app works on other devices.
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The beta xfinity roku app stopped working entirely for me after i signed up for xfinity flex saying that the beta app didn't support my service I assumed that this was to force me to use the flex tv streaming box hardware After the app changed to xfinity stream, i'm able to sign in but only to view purchased content. Roku device has latest software
Started noticing that my tcl tv with roku, on the xfinity stream app, is only showing purchases
On another tv, with roku ultra, app works fine Stream app only shows purchases on roku and phones 2 months ago i switched accounts at the same address (closed one under my name and opened one under wife's name) somehow the 2 accounts must've gotten linked behind the scenes bc my stream app worked with new account for 45 days then reverted to showing old closed account purchases. Now it only shows purchases and nothing else
I already tried deleting the channel, restarted the roku device and reinstalled the channel, logged in to my xfinity account and i am still having the same isusse. I recently learned about the xfinity stream app and downloaded it on all three of my roku tvs I am able to sign in, however the app gets stuck on the purchased screen showing only shows that i previously purchased. I am having trouble with the xfinity stream app on roku tv, lg tv, ipad app, and website
On demand just won't work for any channel and show i look for
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