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You see a white cloud, mist, fog, or bubbles in standing water Yet like any other energy source, gas can be hazardous and must be used with caution. As every report of a gas leak is a potentially hazardous situation, we recommend you evacuate the premises and wait for our technician to arrive

Keep this in mind if you suspect a leak Natural gas keeps you and your loved ones warm and comfortable Leave windows and doors as they are.

Describe whether it is a gas leak, a gas fire, explosion, etc

Let national grid know if firefighting personnel are on the scene or enroute, and if there are any injuries or need for evacuation Give the exact location of the incident Include the city/town, street, numerical address, cross street (with the direction), and type of occupancy. Safety and emergencies gas safety and emergencies find out more about how to handle gas safety and emergencies.

Do not assume that someone else has already reported the emergency Help us keep your community safe We consider any of the below a gas emergency You smell gas or suspect a gas leak.

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Recognizing gas leaks utility companies like national grid add an odorant to natural gas called mercaptan, which smells like sulfur or rotten eggs Although mercaptan often aids in detection of natural gas leaks, you may not be able to smell this odorant if you have been exposed to it for too long, or if the mercaptan odor is masked by other odors. Our gas leak map shows all reported outdoor gas leaks on streets in national grid's gas service territory All gas leaks are made safe immediately, and are repaired or inspected periodically based on their severity.

These inspections are performed by a licensed national grid contractor, at no cost to our customers.

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